Shipping policy
Shipping policy
Where we ship
We currently ship within the United States only.
Processing time
Items are made to order. Please allow about one business day for production before your order ships. Larger orders or custom colors may take a little longer, and we'll email you if there's a delay.
Shipping options
- Standard: $8.00 flat rate
- Express: $15.00 flat rate
- Free Standard shipping on qualifying orders; the minimum is shown at checkout.
Transit time depends on the carrier and your location and is in addition to processing time. You'll get a tracking number by email when your order ships.
Lost or damaged packages
If tracking shows no movement for 10 days, or your package arrives damaged, email us at pixelperfectreptiles@gmail.com with your order number and we'll make it right. Please double-check your address at checkout; we can't be responsible for packages sent to an address entered incorrectly.